Jared Garrett, Senior Instructional Designer at Amazon. June 2, 2018
I had the opportunity to work with Emilia while I was implementing WalkMe for my learners at Amazon. She was the VP of Customer Engagement and she was instrumental in building the relationship between WalkMe and Amazon. More than that, though, she coordinated two spectacular events that helped build customer awareness and provided an opportunity to form useful relationships among leaders in training strategy. The digital transformation event in Seattle gave us an opportunity to have a meeting of the minds as well as broaden exposure for our businesses and brands. Additionally, the customer event at Dreamforce was geared perfectly for customers. Passing traffic was able to engage with the brand and learn as much as they wanted, seeing the power of WalkMe as implemented by partner brands. She coordinated speakers and presentation, arranging everything from top to bottom. As a speaker at that event, I was well taken care of and was impressed by Emilia’s professionalism and attention to detail. Since then, Emilia has become a trusted friend due to her genuine warmth. I can’t think of a more professional and capable customer experience professional.