0 comments on “2019 Customer Community Predictions”

2019 Customer Community Predictions

A study by the University of Michigan found a 19% bump in incremental revenue from customers after they joined an online customer community. Do you have a strong customer community in place? If not, now is the time to consider…

0 comments on “Accelerating and Scaling Customer Success in SaaS”

Accelerating and Scaling Customer Success in SaaS

In my latest blog, published on Vanilla Forums, I talk about how your customers are the key avenue for growth. How do you scale from one to many? You can learn more about the voice-of-customer and how to leverage customer…