The Future of Customer Success
Great Panel discussion on driving customer success at the Allbound Collaborate Conference this past fall 2016.
Click to edit publication descriptionJust In Time (JIT) Training, Performance Support and Micro-Moments are changing how companies are delivering Support, e-Learning, Training and Customer Success.
I spoke at the CS Summit 2016 about a topic I am very passionate about. You can find my presentation and video recording here.
As customers proceed through the journey with your company there are several key transition points along the way.
Scenes From WalkMe’s Largest Ever Customer Success Meetup