I was part of the CS Summit 2017, hosted by Totango. It was an exceptional gathering of customer success leaders.
Great Panel discussion on driving customer success at the Allbound Collaborate Conference this past fall 2016.
Originally posted on the MindTouch blog page by Ari Hoffman.
Take a moment to think about this: How important is training your customers?
I spoke at the CS Summit 2016 about a topic I am very passionate about. You can find my presentation and video recording here.