Photo by Jason Rosewell
I am always game to speak on #HelpingSells Radio, brought to you by Service Rocket! Sarah and Bill are so talented and a pleasure to connect with on employee and customer training, success and support.
In this episode, I talk about my new consulting company, customer education, common mistakes start-ups make when building customer success teams and more. I also turned the tables and interview the host, Bill Cushard! He talks about his new book which focuses on Agile Marketing.
The session focusses on how customer success managers need to and take the leadership role in the customer experience.
This session focusses on Pulse 2016 with a compilation of thoughts from leaders in Customer Success. An honor to be on the show!