0 comments on “Six Considerations for Creating a Top-Notch Customer Success Team”

Six Considerations for Creating a Top-Notch Customer Success Team

With the dawn of the subscription software economy, Customer Success (CS) is still a relatively new field, and how it’s being defined and measured across companies varies greatly.  After launching and developing Customer Success teams at three different companies, I…

0 comments on “WalkMe Insider: News | Events | Best Practices”

WalkMe Insider: News | Events | Best Practices

Greetings! Welcome to the first-ever WalkMe Insider! We’ve heard you loud and clear. You asked for the inside scoop on WalkMe, and we’ve gathered hot-off-the-press content tailored just for you. Every quarter, we’ll share new product ideas, events, and customer stories.…

Get to Know Emilia D’Anzica, VP of Customer Engagement at WalkMe

By Nicki Kamau Emilia D’Anzica, VP of Customer Engagement at WalkMe, is a frontrunner and thought leader in the customer success realm. Awarded a 2016 Stevie Award for Customer Service Department of the Year, as well as the 2015 Customer Success…

0 comments on “5 Steps to Leverage Strategic Customer Success Efforts and Grow Your Business”

5 Steps to Leverage Strategic Customer Success Efforts and Grow Your Business

Successful SaaS businesses rely on the strengthening of customer relationships for business expansion. According to the blog SaaStr, “directly, or indirectly, client success manages as much as 75% of the revenue of a typical SaaS company…client success is actually your secret…

0 comments on “How TrueBlue Empowers Its Microsoft Dynamics Users”

How TrueBlue Empowers Its Microsoft Dynamics Users

In this interview, WalkMe’s VP of Customer Engagement, Emilia D’Anzica, speaks with Ashley Steiner, the CRM Administrator at TrueBlue,Inc. They discuss the challenges that brought TrueBlue to WalkMe, and how contextual guidance software helped with onboarding their employees to Microsoft Dynamics. …

0 comments on “WalkMe Wins Stevie® Award for Customer Service”

WalkMe Wins Stevie® Award for Customer Service

We are proud to announce that last week in Las Vegas WalkMe was presented with a Stevie® Award in the Customer Service category. WalkMe has been committed from day one to provide the highest level of customer service, and it…