Frameworks can help companies grow and build alignment cross-functionally. They contribute to better communication and understanding of company goals. We help companies with Strategy Frameworks for building teams, meeting goals, and identifying key opportunities: OPSP: One-Page Success Plans OKRs: Objectives and Key Results KPIs: Key Performance Indicators SMART Goals: Specific (simple, sensible, significant). Measurable (meaningful, … More Company Strategy
If you are seeking to grow out of your comfort zone, improve your public speaking skills and gain confidence as a persuasive leader, contact us today for a free consultation. “Emilia is one of the best CS leaders in the industry. Her approach to customer success and leadership is strategic, direct, and empathic, with a … More Executive Coaching
Did you know California will be the first state in America to impose a female quota on company boards? I am sure this topic is sparking all sorts of debates and unspoken and spoken resentment. The EU took similar actions last year requiring boards to be comprised of 40% women. In Norway, (not an EU … More 4 Things I Learned by Joining Boards
Customer Success Matters in Business – MBA Schools are Taking Notice. Business schools today are recognizing the importance of customer success and customer marketing as part of a bigger business strategy. USF recently started offering an MBA program with a concentration on customer success and insights, further confirming the need for schools to put an … More Customer Success Strategies & Analytics should be part of all MBA Programs – Here’s Why.