https://soundcloud.com/speakeasyapp/how-to-wow-your-customers In this podcast, Emilia met with Lloyd from Speakeasy to discuss what an effective customer success team looks like. The two discuss the beginnings of a customer success team, the specific role that team fills within a company, and…
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WalkMe Wins Stevie® Award for Customer Service
We are proud to announce that last week in Las Vegas WalkMe was presented with a Stevie® Award in the Customer Service category. WalkMe has been committed from day one to provide the highest level of customer service, and it…
Six Customer Success Insights from SaaStr’s, ‘From Impossible to Inevitable’
Attending SaaStr Annual 2016 was exciting, inspirational and a must go-to conference for anyone starting a business or in the early stages of raising capital. The networking alone is worth it! The speakers, including many of the most influential tech…
6 Onboarding Challenges to Avoid in Customer Success
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Back to School: How to Create a Customer Learning Program That Empowers
The new school season is almost upon us, and it doesn’t stop after high school or even college. Your customers can benefit greatly from a learning program that educates and empowers them in the coming year to get more from…
