How to Introduce a New Feature to Change-Resistant Users

r Each year, millions of dollars are spent creating new and cutting-edge software in an effort to keep up with the ever-changing and evolving tech landscape. Additionally, companies invest heavily in change management facilitators and programs to aid in the introduction of new features. The most difficult part about introducing new features is that change … More How to Introduce a New Feature to Change-Resistant Users

Back to School: How to Create a Customer Learning Program That Empowers

The new school season is almost upon us, and it doesn’t stop after high school or even college. Your customers can benefit greatly from a learning program that educates and empowers them in the coming year to get more from your product or service. We’re all familiar with the benefits of onboarding new employees, but … More Back to School: How to Create a Customer Learning Program That Empowers