HR Guide to Hiring People with Disabilities

Last fall, I had the opportunity to research and interview companies where hiring people with disabilities was an important part of their hiring practices. I talk about it in this webinar. “My disability exists not because I use a wheelchair, but because the broader environment isn’t accessible.” Stella Young, Disability Rights Activist and Comedian ThisContinue reading “HR Guide to Hiring People with Disabilities”

Top Ideas to Consider from #Pulse19

I have attended the largest customer success event since its inauguration, six years ago. They have all be worth attending as one never stops learning. Yet this year was extra special because it was so real. Yes, there is always marketing but the content was deep and emotional. It takes courage to do this. TheContinue reading “Top Ideas to Consider from #Pulse19”

Blind Hiring to Achieve Diversity Goals

To understand the impact that D&I has in your company, especially in technical hiring, we invite you to participate in a short survey that will take less than 5 minutes. Your responses will be kept confidential. The data collected will be used for statistical purposes only and will be anonymized. http://bit.ly/2Hn5kZV

Join us the Community Management Bootcamp!

Join the #CMGR Bootcamp and Emilia D’Anzica, Partner at Winning by Design, as she discusses strategies that keep your customers engaged and your community thriving. She will share how she scaled customer engagement communities in Silicon Valley and beyond. Communities aren’t just about product engagement. They are about communicating to your different customer personas and helpingContinue reading “Join us the Community Management Bootcamp!”

2019 Customer Community Predictions

A study by the University of Michigan found a 19% bump in incremental revenue from customers after they joined an online customer community. Do you have a strong customer community in place? If not, now is the time to consider one in your 2019 budget. Get the inside scoop on the year ahead for communityContinue reading “2019 Customer Community Predictions”