I have attended the largest customer success event since its inauguration, six years ago. They have all be worth attending as one never stops learning.
Yet this year was extra special because it was so real. Yes, there is always marketing but the content was deep and emotional. It takes courage to do this. The raw is what made Pulse 2019 ‘epic’ as so many attendees will attest to. The strong community of customer success professionals descending on the Moscone Center, the technology powering companies today, and the content that so many speakers freely shared was truly inspirational.
Here are my top takeaways from the event.
What were your most valuable takeaways?
See you next year at Pulse 2020!