Blind Hiring to Achieve Diversity Goals

This article was originally posted on March 13, 2018 on www.hackerearth.com

“Diversity is the inclusion and support of individuals from all groups in the community. It is the exploration of differences in a safe, welcoming, and nurturing environment.”

Organizations across the world are increasingly embracing a global mindset and trying to achieve cross-cultural competence to stay relevant and do more than just survive.

Most of them now have structured diversity practices and initiatives if not a couple of ad hocstrategies in place. 

Ensuring a truly inclusive workplace diversity is not about avoiding litigation

Employing a diverse workforce is now a business imperative (can’t discount ethics and moral perspectives either). According to a study by PwC, when deciding which company to work for, “86% of female and 74% of male millennials consider employer’s policies on diversity.” 

Several research studies report that diverse hiring brings better stock returns and sales.

The obvious advantages also include fairness in hiring, multiple perspectives shaping decision making, and not missing out on good talent because of prejudice.

Diverse hiring isn’t easy.

It is a process that demands a fundamental change in the way we think, speak, and act.

It is going to challenge conventions and make a lot of us quite uncomfortable, but it is surely worth it. 

Numbers don’t lie.

Advantages of a diverse workforce, blind recruitment, improve diversity at workplace, diversity in the workplace, diversity at work, improve diversity using blind recruitment

Create an environment of workplace diversity and inclusion using blind recruitment

Take gender diversity, for instance.

In her book, What Works: Gender Equality by Design, Iris Bohnet, a behavioral economist at Harvard University says, “We are biased. But we have the research and tools to cheaply redesign how we work, learn, and live.”

According to Bohnet, while identifying biases and becoming self-aware will take some time and effort, we can find simpler and standardized ways to level the playing field—like companies blinding themselves to the demographic characteristics of job applicants.

She further adds that it’s better for companies to tailor the recruitment processes to mitigate the possibility of bias than trying to change people.

She also proposes a smart behavioral design to deal with bias reflecting in our actions.

The well-researched book talks about Blind Recruitment and how it can be an effective tool to mitigate biases without trying to change people.

Bohnet uses real-world examples like how symphony orchestras use “blind auditions” to combat gender inequality. Blind auditions can mitigate other kinds of diversity biases as well.

Anonymity could well deliver the outcomes companies seek. (Also read: Type of bias & how to avoid them)

What is blind recruitment?

Organizations have integrated “blind elements” in various stages of their hiring process.

They blot out any details that could hint at a candidate’s age, ethnicity, gender, academic institution, and years of experience.

Blind recruitment removes “criteria that could unintentionally bias managers, and give underrepresented groups confidence that their application will be fairly considered.”

With this approach, you can no longer tell where talent comes from or what talent looks like.

Blind recruitment techniques include blind screening, blind pre-employment testing, and blind interviewing.

  •         In blind screening, information that reveals the candidate’s race, gender, age, names of schools, links to social media, hobbies, etc. is removed to minimize discriminatory recruiting barriers.
  •        In blind pre-employment testing, recruiters use pre-hiring screens such as cognitive aptitude tests, personality assessments, sample job tasks, language proficiency tests, physical ability, or skill tests to evaluate applicants depending on the job role. This is a good first filter when hiring on merit.
  •         In blind interviewing, recruiters use chats or written Q&A tests to hire. Although, using technology to disguise voice or interviewing via chats may not prove to be meaningful for either the candidate or the employer to gauge each other. But maybe delaying the face to face interview (a structured one) until after an applicant has been assessed on objective metrics will help.

Some hiring managers or talent acquisition personnel argue that blind recruitment doesn’t allow checking for cultural fit or let a candidate’s unique skills or personality shine through;

they believe that it could increase the time spent screening and reduce efficiency, or it might lead to diversity results quite opposite to what the company was aiming for. (Also read: How effective is blind hiring?)

To do blind recruitment or not?

Blind recruitment is not foolproof, but it is a start.

Unconscious bias is real and deeply ingrained in most of us.

In fact, it’s hard to identify the bias because it takes place subtly and can be masked with other plausible reasons for rejection.

It might not be viable to conduct the entire hiring process “blindly,” but it can minimize implicit bias in the initial stages of screening.

Without letting hiring decisions be affected by a potential jobseeker’s personal information, blind recruitment, along with diversity training, automated skill assessment software, and other approaches can certainly ensure a more equitable process.

For example, companies across the globe are embracing technology to solve the issue of bias in the context of technical recruitment.

They are now happy getting candidates based on actual programming skills and not just on the basis of a CV; they have become forward thinking and are mainly interested in whether the candidates have the requisite skills.

It doesn’t seem to matter whether the person is a man or a woman, Asian or African, 25 or 45.

With automated tech evaluation platforms, employers can only win—no bias, possible diversity, and assured competence; for candidates—it means a good fighting chance with no limitations except proficiency. 

Why blind recruiting can help is because the whole concept of blind recruiting can be distilled down to the act of evaluating people purely on the basis of their skills and the capability of doing the job, without knowing who they are. 

We believe blind recruitment may not be the whole solution, but it’s a very potent step in the right direction.

For any company looking to ensure an inclusive workplace, a good starting point is to incorporate “blind screening” as part of the hiring plan. 

Re-structure your recruitment process and seriously think of using talent assessment software which simplifies the process for you and provides you with detailed and objective insights into candidates’ skills.

ABOUT THE AUTHOR

Dhanya Menon

Dhanya Menon Dhanya Menon is an editor and academic writer. This is her first stint in content marketing, having spent over 5 years in e-learning. Her interests are varied. She likes to lose track of time reading anything from chemistry to Allende, from statistics to Thurber cartoons, from Ruth Rendell to listening to her son’s unique take on life.

https://www.hackerearth.com/blog/talent-assessment/diversity-recruitment-best-practices/

Published by Customer Growth Advisor

Emilia D'Anzica is the founder of Customer Growth Advisors. The company was acquired by Winning By Design in December 2018. She is a senior technology business leader with nearly 20 years of delivering customer outcomes. Leveraging extensive comprehension of and talent for customer success transformation, Emilia is a valuable asset for tech, e-retail, recruitment, HR, communications, and telecom industries seeking expert assistance with digital transformation, building a customer success team from scratch, customizing professional services, creating exceptional company cultures, and establishing scalable operations and processes. Prior to launching her own consulting firm, she was the Vice President of Customer Engagement at WalkMe™ for three years where she built the customer success team and customer marketing team across four global locations. The team won a 2016 Customer Service Award from Stevie's as a result of her transformational work. Previously, Emilia served as a Director of Customer Success for both BrightEdge and Jobvite, scaling programs and teams globally. Emilia has been recognized as one of the “Top-25 Customer Success Influencers” and a 'Top 100 Customer Success Strategists' by Mindtouch. She was also recently named as one of the '7 most influential women in Customer Sucess'. Emilia has served as public school board member and part of a Parent Action Coalition in San Francisco, making a lifetime commitment to supporting public schools because it was those teachers who had the largest impact on her future. In addition, Emilia served on two SaaS advisory boards, Crowdvocate, and Catalyst, and has been on other boards over the past decade. Emilia holds a Masters of Business Administration (MBA), with Honors Distinction, from Saint Mary’s College of California. She focused on global strategy and competition. She attained a Bachelor of Arts Degree with a Canadian Studies Major, and a Social History Minor, from the University of British Columbia. You can contact Emilia at Emilia@winningbydesign.com.

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