Recently, several companies have reached out to me to help them rebuild their customer success programs. Customer needs change, technology changes and your team & services need to keep up. This type of work is always rewarding for me. Since so many companies are struggling with this question, I decided to write a blog on the challenge. “Rebuilding a Foundation for Your Customer Success Team.” Special thank you to @Mikael Blaisdell, for editing my work & publishing it on your new #CustomerSuccess resource center, Customer Success Central. You can read the full article and a framework to follow here.
If your company needs support with their customer success programs, contact me today to get started on a free consultation.
Rebuilding a Foundation for Your Customer Success Team
By Emilia D’Anzica